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01622 434 981 info@pennywoodtours.com

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Email*
Phone*
Country*
Contact Address
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Don’t worry, this won’t result in lots of spam emails, it just makes your bookings easier’ and ‘If you don’t use email just call us and we can set up the account for you.
Please agree to all the terms and conditions before proceeding to the next step

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Our Style

Your kind of people…

Many of our guests have never considered themselves as ‘coach trip people’ but saw a visit they really wanted to go on, dipped their toes, and found that travelling with us was a lovely, carefree pleasure.

We deliver an experience akin to a group of friends on a relaxed day out with discrete and unobtrusive care to ensure you’re safe and able to get the most from the day, often in rare and sometimes unique venues.

If you’re single and perhaps haven’t travelled on your own before, we’ll help you with as much advice and support as you need, whether it’s a day trip or a foreign holiday. We have many guests who’ve made good friendships through our trips and we allow everyone space to enjoy the experience as they choose.

Companies often say their customers are important but, being small, our guests frequently become friends so ‘going the extra mile’ is a pleasure. 

You can book online, but we also welcome telephone bookings as we know some of you prefer to deal with a human and ask any questions you may have. Besides, it’s always a pleasure to talk to each other.

Finally, you can be sure we are fully compliant with all legislation relating to the provision of holidays and day excursions. We’re keen you should know this so you know you’re in safe hands, and we do suggest you always check that any other companies you may use are also compliant. 

Our Ethics

Dealing with you…

We’re keen to offer you good experiences and, as we know, life throws up the unexpected from time-to-time and there are occasions when our guests need to cancel trips due to unforeseen personal circumstances.

In such circumstances, cancellation is nobody’s fault and so, as long as we haven’t paid for the trip, we will always endeavour to refund your money in full. 

If we have paid, we’ll do our best to re-sell your tickets and, if we can’t refund or re-sell, we’ll always offer you a special price on a later trip to try and return some of the value you missed.

To us, being open, honest and fair seems to be a much better way of doing business.

The environment…

The environment is a concern to all so we always use modern coaches, which comply with the strictest emissions regulations, including the new Ultra Low Emission Zone coming into effect in London in 2021. 

Many older vehicles on the road don’t reach this standard and they have to pay extra fees in order to allow them to visit pollution-sensitive areas. In other words, they pay to pollute, which doesn’t seem good practice to us. We’d rather just reduce our impact on the environment.

In fact, the coaches we use are so clean that, within London, the air they take in contains more pollution than the engine produces, so they’re effectively cleaning the air as they drive!

Travel in comfort…

Our transport is ‘super deluxe’ coaches with a toilet on board. They’re comfortable, as smooth as it’s possible to get, and we try to stop every 90 minutes to 2 hours to refresh ourselves.

We allocate seats so there is no pressure to find one and, if we know you have friends on board, we’ll try to seat you together.

If you haven’t travelled by coach for some time you’ll be amazed at how good they now are with superb suspension and climate control.

The hotels we love to love…

If we need to stay in a hotel, we prefer Four Star in good locations with good food. Often there may be a spa or golf course attached so extras may be available and, where possible, we try to give you as much choice as possible over what you eat and when.

Our staff…

All trips are escorted so we do the work, smooth your way and do the worrying for you!

Our people are chosen because they are lovely, with a natural motivation to help you. They’re not guides but there to smooth your way and help.

We aim to communicate with you clearly, avoiding jargon and helping with any requests or questions you may have.

We like to deal with you on a personal level and we’d rather you ask questions than be unsure about something.

If you’re going to travel, you may as well travel in comfort and style and have the confidence to know someone has it all in hand on your behalf.

 

FAQs

What’s included?

Prices normally include everything: accommodation, entries, tips for hotel porters and the driver. The only exception relates to food, where we like to give you as much freedom of choice as possible but this is always made clear at the time of booking.

Is there a toilet on the coach?

Coaches are super deluxe, comfortable, airconditioned and with a toilet on board, though we like to stop to stretch our legs and make ourselves comfortable every 90 minutes to 2 hours.

Do I need travel insurance?

Not for day trips but we recommend that you do have it for UK holidays in case unexpected circumstances prevent you from coming for any reason.

You must have this for any trips to Europe as health systems abroad are not like the NHS and repatriation to the UK is very expensive.

Is my holiday money safe with you?

Yes, companies offering holidays in the UK are legally obliged to take measures to protect customer money for holidays and Pennywood Tours has done this.

Information can be supplied on request if you would like the full details.

Will you sell my data or use it for anything else?

No, we will only ever use your data in connection with the trips and holidays we sell to you and, under GDPR rules, you may request what information we have about you and you can insist it is altered or deleted.

A full explanation of this can be given on request

Disability Access

Pennywood Tours do not specialise in disabled access holidays and we are restricted to the limitations of the coaches and hotels we use and the venues we visit.

For able-bodied individuals, our trips should not present any difficulties and we are always willing to give advice in relation to this.

 

 

Got a Question?

Do not hesitate to give us a call. We are an expert team and we are happy to talk to you.

01622 434 981

info@pennywoodtours.com

Pennywood Tours Testimonials
Brian and Margaret, KentBrian and Margaret, Kent
These tours are ACE from the time you book until farewell at the end of the trip. They give personal attention to every detail. ‘Care – Consideration and Kindness’ should be their motto.
Elaine, South East LondonElaine, South East London
We have taken both day and mini-break trips( with good 4 star accommodation) with Pennywood.The trips are well-organised with a detailed itinerary allowing plenty of time to enjoy each house or garden, some of which are less well-known attractions.
Eric and Helen, LewesEric and Helen, Lewes
We have enjoyed a number of trips with Pennywood Tours, which save us driving long distances - and the coaches are very comfortable. What we particularly like, apart from the gardens we visit, are the hotels we stay in, which have always been excellent.
Jenny McDonald 2019Jenny McDonald 2019
Hi Pennywood Tours,Yes we have had some great trips this year, and thanks so much for sending me the big brochure recently, with details of Autumn 2019 trips and also 2020 trips. I feel sure that my friends and I will be booking something with you for 2020, because we have enjoyed our 3 tours so much this year.
Pam & JohnPam & John
We have travelled with Pennywood Tours many times, visiting places as diverse as The Isles of Scilly, The Battlefields of Arnhem, The Queens Bedding, The Gardens of Leonardeslee and Nymans and more recently The Post Office Museum. The arrangements regarding parking at the garden centre we depart from, travel to and from the venue and access to it have all been handled with a warm, friendly and professional approach.The visit to Aalsmeer Flower Market was amazing. It is a technological masterpiece.Imagine bystanders surprise when they see it is not the England Football Squad who emerge from the 'England' luxury coach ...
John Knight 2019John Knight 2019
Pennywood variety of visits/holidays caters for a range of interests from Houses & Garden, Country locations through to Historical and Military establishments. Something for everyone. An independent tour company providing excellent customer service be it easy of booking through to on the day arrangements. Comfortable coaches transport you throughout and from experience we can state that your tour will be memorable. It has given us the opportunity to visit numerous locations we would not have thought of visiting.
Julie, KentJulie, Kent
What can I say? I could Rabbit on for hours about the wonderful days out I have looked forward to and enjoyed with Pennywood Tours. How the way you look after us without being intrusive. I know you are keeping an eye on all of us. You create the atmosphere that we are just a group of friends enjoying a day out to interesting places. This, as a lone traveller gave me the confidence to venture on your longer trips.From the moment you climb aboard the out of the world coach, you can sit back and relax knowing that every ...
Keith and Marion, KentKeith and Marion, Kent
We enjoy days out and short breaks away but no longer want to drive too far so the trips arranged by Pennywood Tours are ideal.We just drive to the Garden Centre, park the car (for free) and join the coach.The trips are always well organised, friendly and relaxed. The coaches comfortable with first class drivers and any hotels we stay at are well chosen. We have been on quite a lot of their trips and highly recommend the experience.
Brian and Margaret, KentBrian and Margaret, Kent
These tours are ACE from the time you book until farewell at the end of the trip. They give personal attention to every detail. ‘Care – Consideration and Kindness’ should be their motto.
Marilyn and Jeff, KentMarilyn and Jeff, Kent
We never considered ourselves ‘coach people’ but after testing the water with day trips we now venture on longer tours. From Booking, either online or, our preferred option by telephone, the service can’t be faulted.Travel is by extremely comfortable coaches with ample ‘comfort’ stops and the tour leaders are always there for you.Accomodation is always first rate, we have no complaints there at all!Safe to say we are hooked and always look forward to seeing what’s on offer in the Pennywood Tours brochure.
Mr S, South East LondonMr S, South East London
I have always enjoyed your tours. We are always very well looked after and I have been to several very educational locations.I thoroughly enjoy the day trips and being transported in the deluxe Guildeline coaches. Your professionalism, relaxed nature and sense of fun makes it all the more enjoyable amongst the nice groups of people who go along. I look forward to the exciting new destinations for the coming year.
Sue, South East LondonSue, South East London
‘ My friends and I really enjoy going on trips with Pennywood Tours. The tours are expertly organised and run by a very friendly and knowledgeable team.The coach takes the stress out of the day as we can just sit back and relax!The gardens we have visited have been very beautiful (with lovely cream teas!)Our last trip to Highgrove was fantastic and we are all really looking forward to going on more trips with Pennywood next year’

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