Please create an account first
Hello, and thank you for considering booking a trip with us.
We’re fortunate to have many guests who travel with us regularly, and we very much hope you’ll enjoy travelling with us as much as they do.
Before you can make a booking – either online or over the telephone – you’ll need to create an account. This gives us the information required for your booking and enables us to keep you updated about your trip.
If you’re not comfortable using the internet, please call us on 01622 434 981. We’ll be very happy to create your account and make the booking for you.
If you’re happy to continue online, select SIGN UP at the top-right of the page and complete the registration form.
Choose a username and password that you’ll remember, and check that you have entered them correctly before selecting SIGN UP.
The system will create your account and send you a confirmation email. This may arrive in your Junk or Spam folder, so please check there too. If you don’t receive it, call us on 01622 434 981 and we’ll investigate.
For security, the system will then sign you out. Simply log back in using the username and password you created. You’ll then be ready to book.
Please keep a secure record of your username and password, as you’ll need them whenever you return to your account.
Select TOUR LISTING near the top of the page and choose a trip that interests you. When you have found the trip you would like to join, select VIEW DETAILS.
What you see next will depend on the type of trip and whether bookings are open.
For a day trip, choose the number of people travelling and select your pick-up point. You’ll need to make your own way to the pick-up point ready for the departure time shown in your Final Timings Itinerary.
Our day-trip pick-up points are:
When everything is correct, select PROCEED BOOKING.
For a holiday, choose the number of people travelling and, where requested, the number of rooms required. Instead of choosing a coach pick-up point, you’ll be asked to select the county in which you live.
Most of our holidays include a door-to-door service. We arrange a taxi to take you from your home to the coach at the beginning of your holiday and return you home afterwards. Your taxi arrangements will be confirmed separately before you travel.
When everything is correct, select PROCEED BOOKING.
Sometimes we want to find out whether enough people would like to join a trip before we confirm the hotel and other arrangements.
These trips display SUBMIT ENQUIRY instead of PROCEED BOOKING. Complete the short form, select your county and submit your enquiry. This tells us that you’re interested, but it is not a confirmed booking and no payment will be taken.
If enough people are interested and the trip goes ahead, we’ll contact you with details of how to book. People who have registered their interest will be given the first opportunity to secure a place.
If you’re booking for friends or relatives, it is often better for them to create their own account and make a separate booking. This allows us to send important information about the trip directly to them.
After selecting PROCEED BOOKING, complete the details for everyone included in your booking.
On the right-hand side of the page, you’ll see a box for any promotion or discount code you may have. Enter the code and remember to select APPLY. The discount will not be added until you do this.
Complete the remainder of the form and select NEXT STEP.
Tick the box confirming that you agree to our Terms of Service. You can read the full terms by selecting the blue BOOKING CONDITIONS box on the right-hand side of the page.
Select CREDIT CARD. This option is also used when paying by debit card.
Enter the requested payment details and select SUBMIT PAYMENT.
Your bank may ask you to confirm the payment. If so, a box will appear explaining what to do. Confirmation through your bank’s mobile app is usually the quickest option, although your bank may offer other methods.
Once payment has been accepted, you should receive a booking confirmation and invoice by email. Please check your Junk or Spam folder if they don’t arrive within a few minutes.
For holidays, we’ll send paperwork containing full details through the Royal Mail.
Where meals are included and menu choices are required, we’ll contact you by email around two weeks before departure.
Most importantly, your Final Timings Itinerary will be sent approximately five days before you travel. This will confirm:
For holidays with our door-to-door service, your taxi arrangements will be sent separately from the Final Timings Itinerary.
If you have any difficulty making a booking, please call us on 01622 434 981. We’ll always be happy to help.