In accordance with Passenger protection policy for insolvency cover in respect of the Package Travel & Linked Travel Regulations 2018 all passengers booking with Pennywood Tours Ltd are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation costs, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Pennywood Tours Ltd.
There is no requirement for Financial Protection of day trips, and none is provided.
Consumer aware: Your booking is insured by IPP Ltd and its panel of insurers. This insurance is only valid for passengers who book and pay directly with/to Pennywood Tours Ltd. If you have booked and/or paid directly to a Travel Agent for a holiday with Pennywood Tours Ltd please request proof of how the booking is secured as this will not be covered by IPP Ltd in this instance.
This Insurance has been arranged by International Passenger Protection Limited and underwritten by Liberty Mutual Insurance Europe SE. For further information please go to www.ipplondon.co.uk
You must notify IPP as soon as practically possible giving full details of what has happened quoting the name of your Travel Operator:
IPP Claims at Cunningham Lindsey
14-15 Park Place
Cardiff CF10 3DQ, United Kingdom.
Telephone: +44 (0)345 266 1872
or online at http://www.ipplondon.co.uk/claims.asp